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Personal Online Banking

All personal banking clients, please enter your online credentials here:

Forgot Password Enroll

e‑Treasury Business Banking

Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact Client Support at [email protected] or 855.274.2800.

Download our e-Treasury Secure Browser

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury

Download our e-Treasury Secure Browser

Download the Sterling e-Treasury Token Client

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800

Personal Online Banking

All personal banking clients, please enter your online credentials here:

Forgot Password Enroll

e‑Treasury Business Banking

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury

Download our e-Treasury Secure Browser

Download the Sterling e-Treasury Token Client

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800

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Unsure whether you’re a Legacy Webster or Legacy Sterling client?

As you may know, Sterling National Bank became part of Webster Bank last year, and we recently combined both banks websites. Access to your legacy online banking platform will be available via the “Log In” button in the top right corner of this page, or the links below.

Click here are a few easy ways to find out if you’re a Legacy Webster or Legacy Sterling Client.

Online Banking Services

Legacy Sterling Clients

Personal Online Banking
Business Banking Online
e-Treasury Business Banking
e-Treasury

Legacy Webster Clients

Webster Online (Personal or Business Banking)
Webster Web-Link^®

Here are a few easy ways to find out:

1. Where have you traditionally logged in for your online banking?

If snb.com,

choose from the Legacy Sterling links above

If websterbank.com or public.websteronline.com,

choose from the Legacy Webster links above

Don’t recall? Try this…

2. In which region is the banking center where you first opened your accounts?

If in the Greater New York City area,

try the Legacy Sterling links

If in New England,

try the Legacy Webster links

Important note: Your login screen should look familiar to you. If the Legacy Sterling platform for your type of account doesn’t look familiar or you cannot login, try the corresponding Legacy Webster platform instead. One of the two should work with your current credentials.

Need more help? Try this…

3. Opened an account in a banking center? Use our banking center lists to find your original banking center.

You can be certain that you are a Legacy Sterling or Legacy Webster client by using the buttons below to find the banking center where you opened your accounts.

Former Sterling Banking Center

Legacy Webster Banking Center

Please take a moment to identify your banking center as former Sterling or Legacy Webster, and if you’re still having trouble accessing your accounts, contact us.

Frequently Asked Questions

Below are answers to frequently asked questions about the consolidation of snb.com and websteronline.com into our new websterbank.com public site.

Legacy Webster Client

How will I access my personal online and mobile banking?

As a Legacy Webster online banking client, click “Please log into Webster Online” after selecting the Log In button at the top right of our new home page at websterbank.com. You can also go directly to Webster Online.

Will these changes impact Legacy Webster clients’ passwords?

No, Legacy Webster Online clients will not be asked to reset their password at this time. This will only impact Legacy Sterling clients.

Legacy Sterling Clients

How will I access my personal online and mobile banking?

As a Legacy Sterling client, you can sign into your accounts using the same Username and Password login field you previously used. On your first log in from our refreshed website, you will be prompted to accept new Online Banking terms and conditions and reset your password to meet new security standards.

As a Legacy Sterling client, why do I need to reset my password?

To make your accounts more secure, Webster is increasing the password requirements to 12 characters in length.

What are the new password requirements for Legacy Sterling clients to log in to Online Banking?

Minimum character requirement is 12 (previously 9):

Requires 1 uppercase and 1 lowercase character
Requires 1 number
Requires 1 special character (new requirement)
- Characters that can be used include `"-',#@:?!()$\/.

Will the Legacy Sterling mobile apps be impacted?

If you use a legacy mobile app, you will be prompted to accept terms & conditions and update to a more secure password.

I have my password saved in my browser (or password manager), what do I do?

You will need to manually enter the password the first time you log in. You may then save your new password in the browser (if desired) and the password manager (if you are using one).

I forgot my username or password. How can I log in?

Please use the “forgot password” option to reset your username and password located on the log in screen. If you are still unable to log in, please contact us for assistance.

Webster Bank, N.A.
Webster, Webster Bank, the Webster Bank logo and the W symbol
are trademarks of Webster Financial Corporation and
registered in the U.S. Patent and Trademark Office.
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