Back
Back
Download our e-Treasury Secure Browser
Download the Sterling e-Treasury Token Client
We’re here for you.
Webster Bank is committed to delivering the personalized, high-touch service our clients deserve. We are dedicated to providing sound solutions and guidance on a range of products and services to meet your banking needs.
Personal Banking – Client Service Support Monday–Friday: 7:00 am to 10:00 pm Closed on bank holidays
24-Hour Telephone Banking – Automated Support To report a lost or stolen ATM or Debit Card To select or change an ATM or Debit Card PIN To place a claim for a disputed ATM or Debit Card transaction
800.325.2424
Saturday – Sunday: 8:00 am to 8:00 pm
800.325.2424
800.325.2424
Visit a Legacy Webster banking center and speak with a banker or use an ATM
800.325.2424
Business Banking – Client Service Support
800.482.2220
Monday–Friday: 7:00 am to 10:00 pm
Saturday – Sunday: 8:00 am to 8:00 pm
Closed on bank holidays
24-Hour Telephone Banking – Automated Support
800.482.2220
To report a lost or stolen ATM or Debit Card
800.482.2220
To select or change an ATM or Debit Card PIN
Visit a Legacy Webster banking center and speak with a banker or use an ATM
To place a claim for a disputed ATM or Debit Card transaction
800.482.2220
e-Treasury
TM Service at [email protected] or 888.932.2256
Online Banking
Client Services at 800.482.2220
Consumer Loans (Request for Lien Releases)
800.270.5400
Forbearance / Foreclosure
866.397.5370
Having trouble making your mortgage payments?
Learn about foreclosure prevention assistance.
For change of address requests
800.325.2424
Monday-Friday: 7:00 am to 10:00 pm
Saturday and Sunday: 8:00 am to 8:00 pm
or visit your local Webster Bank banking center
Merchant Credit Card Processing
877.273.8191
Need to reorder checks? No problem. Click here to reorder checks
| Requests | Address | Instructions |
|---|---|---|
| Verification of Webster Bank Mortgage, Home Equity Loan or Line, or Installment Loan | Mail to:
Webster Bank |
Requests made by customers are processed at no charge. A request from a third party must include a check for $25 to cover processing. Verifications are mailed to the requester in 1 to 2 business days. |
| Deposit Verification or Consumer Credit Check | Mail to:
Webster Bank |
Clients are charged a $10 fee for all verifications of deposit. If the request is submitted by another financial institution for a mortgage application, a fee must be remitted with the request. Requests for Estate accounts must be mailed. Other requests can be faxed to (860) 612-6654. |
| Small Business or Commercial Credit Checks or Deposit Verification | Mail to:
Webster Bank |
Requests may also be faxed to (860) 692-1669 |
Video Relay Services (VRS) calls accepted.
Learn more about accessibility options.
Our full service Banking Centers are conveniently located throughout Connecticut, Massachusetts, New York, and Rhode Island. Find a location near you.
All of our home loan originators are registered with the Nationwide Mortgage Licensing System and Registry (NMLS System). To obtain the NMLS identification number of a Webster Bank Loan Officer, please call us at 800-325-2424. The NMLS identification number can be used to search the NMLS National Database to view their background information.
Find a banking center or ATM
Contact us