Personal Online Banking

All personal banking clients, please enter your online credentials here:

e‑Treasury Business Banking

Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact Client Support at [email protected] or 855.274.2800.

Download our e-Treasury Secure Browser

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury

Download our e-Treasury Secure Browser

Download the Sterling e-Treasury Token Client

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800

February 28, 2023

Due to weather conditions, NY banking centers in Orange, Rockland, Ulster, and Sullivan county will open at 10am today. Online Banking, Mobile Banking, ATM’s, and the Contact Center remain available.

Help Center

Welcome. Answers to most questions can be found here. If you can’t find what you’re looking for, contact us.

Frequently Asked Questions

What is the bank's holiday schedule?

Webster will observe the following holidays during 2024. Our banking centers and Contact Center will be closed on these days; however, our ATMs, Online Banking and Mobile Banking will be available.

Bank's holiday schedule
Holiday	Day of Week	Date Observed	Webster Bank
New Year's Day	Monday	January 1	Closed
Martin Luther King Day	Monday	January 15	Closed
Presidents' Day	Monday	February 19	Closed
Easter	Sunday	March 31	Closed
Memorial Day	Monday	May 27	Closed
Juneteenth	Wednesday	June 19	Closed
Independence Day	Thursday	July 4	Closed
Labor Day	Monday	September 2	Closed
Veterans Day	Monday	November 11	Closed
Thanksgiving Day	Thursday	November 28	Closed
Christmas Day	Wednesday	December 25	Closed

What is the bank's routing number?

Webster Bank's routing number is 221970443. If you have been successfully using a Webster Bank routing number different than the one listed above, you may continue to do so. Checks and payments using your existing routing number will continue to work without interruption.

How can I reorder checks?

Visit our check providing partner, Harland Clarke, to order from them directly online;
Call us Toll Free at 800.325.2424;
Stop by your local Webster banking center and talk to a helpful Webster banker!

Plus, once you have placed your first order, and you do not require any changes, you can reorder checks¹ online.

Where Can I Find Direct Deposit Authorization Forms

Download the forms below to make changes and authorize accounts for direct deposit.

Direct Deposit - Change Authorization form - Make changes to direct deposit accounts
Direct Deposit - Employer Authorization form - Authorize accounts for direct deposit

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Contact

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