Jake Hansen Joins Webster as Chief Controls Officer

Webster Bank is pleased to announce that Jake Hansen has joined the bank as Executive Managing Director, Chief Controls Officer, reporting directly to Luis Massiani, President and Chief Operating Officer.

In this role, Hansen will ensure the bank continues to maintain a strong control environment and drive disciplined execution of its risk management programs, process consistency and efficiency across first-line control areas.

“Maintaining a strong risk and control culture has always been a priority for Webster,” Massiani said. “Jake’s depth of experience in operational risk, regulatory compliance, and strategic program implementation is an enormous asset to Webster and ensures we will continue to have the appropriate controls and robust risk culture that remains vital to our future growth.”

Prior to joining Webster, Hansen was with Citigroup, holding various leadership roles in operational risk management, financial oversight and market risk management, including most recently as Managing Director, Chief Operating Officer and Global Head of Operational Risk Data, Analytics, Reporting & Technology. He has an extensive background in driving transformative initiatives, managing operational risk and building high-performing, cross-functional teams.

Hansen earned a Bachelor of Science in Finance from Binghamton University School of Management. He has various certifications including Certified in Risk and Information Systems Control (CRISC) from the Information Systems Audit and Control Association, and holds multiple Agile certifications through the Project Management Institute.