e-Treasury is our next-generation digital banking platform, offering an enhanced user experience, expanded payment capabilities, advanced reporting, and improved security features. It is designed to support the evolving needs of commercial, small business, and business banking clients.

We are committed to providing our clients with best-in-class digital banking tools. e-Treasury delivers a modern, intuitive platform with greater functionality, enhanced security, and a more scalable infrastructure to support your business as it grows. The legacy Business Online Banking platform has been retired as part of this strategic investment in your banking experience.

Partially. Your User ID from Business Online Banking remains the same in e-Treasury — you do not need to create a new one. However, a new Company ID and a temporary password has been issued by the bank. A step-by-step guide will be provided to you along with your Company ID and temporary password.

Webster Bank emailed this information to all Business Online Banking users along with a guide to assist with first time login. Your Company Administrator also has the information for users within your organization. If you have not received your credentials, contact your Treasury Management Support team.

The Company Administrator is the designated individual within your organization who manages user access and entitlements within the banking platform. They have been the primary point of contact with the bank during the migration and can assist you with credentials, assigning entitlements, and validating access.

The bank migrated existing user entitlements and account access configurations as part of the migration. However, your Company Administrator is strongly encouraged to validate all user permissions in e-Treasury to ensure accuracy.

e-Treasury uses out-of-band (OOB) authentication. Each time you log in or perform a sensitive transaction, a one-time passcode will be sent to the email address you have on file with the bank. You will enter this code to complete authentication. It is critical that your email address on file is current and accessible — please contact your Relationship Manager or Treasury Management Support team to verify or update it.

If your email address on file is outdated or inaccessible, you must contact your Relationship Manager or your Treasury Management Support team as soon as possible to update it. You will not be able to complete the MFA step and access e-Treasury without a valid, accessible email address on file.

The bank performed a best-effort migration of existing payment templates that have a last used date less than 18 months from the migration date. Due to differences in platform architecture, some templates may require review and re-creation.

Current-day and prior-day account activity are accessible in e-Treasury.

Scheduled payments that were set to process before July 10 have been executed. All internal transfers, ACH, and wire payments scheduled for after July 10, including recurring payments, will need to be re-entered in e-Treasury.

ACH origination configurations, including company IDs and SEC code entitlements migrated. Wire beneficiary/template data also migrated; however, clients are advised to review all wire templates in e-Treasury before initiating payments and re-enter any that did not transfer correctly.

Business Online Banking has been decommissioned.

We have prepared a comprehensive set of training materials to support your transition, including on-demand video tutorials, user guides, and quick reference guides. Please visit the Resources and Webinar Schedule sections of this page to access all available materials.

Your dedicated Relationship Manager, Treasury Management Consultant, or Treasury Management Support team are your primary points of contact for migration-related questions.

Contact our Treasury Management support team immediately.