e-Treasury is our next-generation digital banking platform, offering an enhanced user experience, expanded payment capabilities, advanced reporting, and improved security features. It is designed to support the evolving needs of commercial, small business, and business banking clients.

We are committed to providing our clients with best-in-class digital banking tools. e-Treasury delivers a modern, intuitive platform with greater functionality, enhanced security, and a more scalable infrastructure to support your business as it grows. The legacy Business Online Banking platform is being retired as part of this strategic investment in your banking experience.

The migration is scheduled to occur over the weekend of Friday, July 10-12. Please refer to the Key Dates section of this page for the full timeline of milestone events.

A planned maintenance window will be required during the migration weekend. During this time, access to Business Online Banking will be suspended and e-Treasury will not yet be available. The maintenance window is expected to span a weekend and you will be notified of the exact hours in advance so you can plan accordingly.

Partially. Your User ID from Business Online Banking will remain the same in e-Treasury — you do not need to create a new one. However, you will be issued a new Company ID and a temporary password by the bank prior to your go-live date. A step-by-step guide will be provided to you along with your Company ID and temporary password in advance of the migration.

Webster Bank will be communicating directly via email with all Business Online Banking users to provide this information along with a guide to assist with first time login. Your Company Administrator will also have the information for users within your organization. If you have not received your credentials by your go-live date, contact your Treasury Management Support team.

The Company Administrator is the designated individual within your organization who manages user access and entitlements within the banking platform. They will be the primary point of contact with the bank during the migration and can assist you with credentials, assigning entitlements, and validating access prior to go-live.

The bank will migrate existing user entitlements and account access configurations as part of the migration. However, your Company Administrator is strongly encouraged to validate all user permissions in e-Treasury to ensure accuracy.

e-Treasury uses out-of-band (OOB) authentication. Each time you log in or perform a sensitive transaction, a one-time passcode will be sent to the email address you have on file with the bank. You will enter this code to complete authentication. It is critical that your email address on file is current and accessible before your go-live date — please contact your Relationship Manager or Treasury Management Support team to verify or update it in advance of the migration.

If your email address on file is outdated or inaccessible, you must contact your Relationship Manager or your Treasury Management Support team as soon as possible to update it. You will not be able to complete the MFA step and access e-Treasury without a valid, accessible email address on file.

The bank will perform a best-effort migration of existing payment templates that have a last used date less than 18 months from the migration date. Due to differences in platform architecture, some templates may require review and re-creation; we strongly recommend that all Company Administrators export and document their existing templates in Business Online Banking before the migration cutover date.

Current-day and prior-day account activity will be accessible in e-Treasury following the migration. For longer historical records, we recommend downloading statements and transaction reports from Business Online Banking prior to the planned migration weekend, as access to Business Online Banking will be terminated following go-live.

Scheduled payments that are set to process before July 10 will be executed as normal. All internal transfers, ACH, and wire payments scheduled for after July 10, including recurring payments, will need to be re-entered in e-Treasury.

ACH origination configurations, including company IDs and SEC code entitlements will migrate. Wire beneficiary/template data will be migrated; however, clients are advised to review all wire templates in e-Treasury before initiating payments and re-enter any that did not transfer correctly.

Business Online Banking will be decommissioned following the migration. Once all client have successfully converted, access to Business Online Banking will no longer be available. Any data you need from Business Online Banking — such as reports, or transaction history — should be exported before your scheduled go-live date.

We have prepared a comprehensive set of training materials to support your transition, including live webinars, on-demand video tutorials, user guides, and quick reference guides. Please visit the Resources and Webinar Schedule sections of this page to register and access all available materials.

We strongly recommend that all users who access Business Online Banking today plan to attend at least one training session. Company Administrators should prioritize the Administrator-specific training.

Your dedicated Relationship Manager, Treasury Management Consultant, or Treasury Management Support team are your primary points of contact for migration-related questions.

Contact our Treasury Management support team immediately.