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e-Treasury Business Banking Is Upgrading to a New User Experience

Prepare for your upcoming migration in September by reviewing key dates, completing required actions, and accessing training resources.

The e-Treasury New User Interface (UI) is our next-generation digital banking platform. With expanded functionality, enhanced security features, and a more intuitive experience, it is built to support how your business operates today and grows tomorrow. As part of this migration, Secure Browser will be retired, and users will need to download and activate a new desktop or mobile token.

Important Information: As of September 21, 2026, you will no longer have access to e-Treasury Business Banking.

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Key Dates

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What’s Changing

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Resources

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Training

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FAQs

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Client Required Actions & Key Dates

Please take the following actions to ensure a seamless migration to e‑Treasury New UI.

      • Prior to September 21
        Secure Browser Users: Download and activate the Webster Bank Mobile or Desktop Token App – To ensure uninterrupted access after migration, download and activate the secure Webster Bank Mobile or Desktop Token App before September 21. You will use the app to obtain the security token required to access e-Treasury New UI. Learn more about Secure Browser Setup Information.
      • Monday, September 21
        e-Treasury Business Banking will be unavailable – Starting on this date, access to e-Treasury Business Banking will no longer be available after 10:30PM ET.
    • Tuesday, September 22
      Log in to e-Treasury New UI – Clients may begin using e-Treasury New UI using their existing e-Treasury Business Banking log in credentials. You will use your same Company ID, User ID and Multi-Factor Authentication to login.

What to Expect with e‑Treasury

As part of your transition to e‑Treasury New UI, some features and functionality will be updated to provide a more modern and secure experience. At the same time, many of the core elements you rely on today will remain unchanged. Review the details below so you know exactly what to expect.

What Will Change

  • Payments: The Payments module within the e-Treasury New UI will be different from e-Treasury Business Banking. Instead of making a Payment whether ACH, Wire Transfer or Bill Pay you will now create ACH Batches, Wire Transfers and access Bill Payment from separate features. Please refer to the Training Videos and Reference Guide for step-by-step instructions.
  • Positive Pay: For clients using the Positive Pay feature you will continue to be set up on Reverse Positive Pay; however, the new Positive Pay screens will look a little different. Please refer to the Training Videos and Reference Guide for step-by-step instructions.
  • Secure Browser Users: Secure Browser is being retired as part of this migration. Users will need to download and activate a new desktop or mobile token using the Activation Key provided via email. You will need your Company ID and User ID to log in after the token has been activated. View Secure Browser Setup Information for details.
  • Reports: You will now have additional reporting functionality.
  • User Cloning: e-Treasury New UI will provide complete cloning of users to aid in new user set up.
  • Quicken & Quickbooks: Your connection will need to be re-established. Follow these Quicken and Quickbooks setup instructions or contact your Relationship Manager or Treasury Management Support Team for assistance.

What Won’t Change

  • Company ID: Your existing Company ID will be retained.
  • User ID: Your existing User ID will be retained.
  • Multi-Factor Authentication: Your login and reverification method will be retained.
  • User Entitlements: Permissions and access settings will be retained.
  • Transaction History: Your historical transaction data will remain available.
  • Statements: Existing statements will remain accessible with a 24 month lookback period.
  • Bill Pay: Saved payees, scheduled and recurring payments, and history will be retained.
  • Payees: Existing Payees for ACH and Wire Transfers will be retained.

Prepare for Your Migration

Ready to get started? Use the guides and training resources below to prepare for your migration and become familiar with the new e-Treasury experience.

Guides & Resources

Readiness Checklist

Prepare for your migration with a checklist covering key dates, required actions, system access considerations, and post-migration tasks.

e-Treasury New UI User Guide

Learn how to navigate the new platform, manage payments, access reports, and complete common Treasury Management tasks.

Quicken & QuickBooks Resources

Access setup guides and support documentation for Quicken and QuickBooks users following migration.

QuickBooks Online Conversion Instructions
QuickBooks Desktop Conversion Instructions
Quicken Conversion Instructions

On-Demand Training Videos

 

e-Treasury
Platform Walkthrough

Learn the basics of the new e-Treasury experience, including navigation, account access, dashboards, and common daily tasks.

Watch Video

Company Administrator
Deep Dive

Explore user administration, entitlement management, system settings, and key administrative responsibilities after migration.

Watch Video

Payments and
Positive Pay

Review ACH, wire transfer, and Positive Pay functionality, including templates, approvals, workflows, and payment management.

Watch Video

Frequently Asked Questions

Need Help Preparing for Your Migration?

If you have questions about your migration, connect with the team that supports your business.

Commercial Clients
Treasury Management Service
888.932.2256
[email protected]

Business Banking and Consumer Clients
Business Banking TM Support
888.282.0223
[email protected]

Non‑Relationship Managed Business Clients
Contact Center
800.482.2220
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