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Published on October 18, 2018 |
At Webster Bank Payroll Finance Division, our people are our difference. Lots of institutions tout their teams as differentiators, but at Webster, it’s more than a buzz phrase.
Webster Bank is one of the leading providers of financing and administrative services for staffing and IT consulting firms nationwide. We have been fueling growth in the industry for more than 35 years, offering asset-based lines of credit, payroll funding, payroll processing, and accounts receivable financing.
Every client of Webster’s Payroll Finance Division receives the same level of service, whether they are a startup or a multimillion-dollar enterprise. Webster assembles a support team that is hand-picked for each client based on, among other things, industry, current revenue bracket, and strategic goals.
That support team is led by a single point of contact, who stays with the client as they grow, ensuring consistency and facilitating the strong relationships that are the cornerstone of Webster’s service.
Because the Payroll Finance Division focuses on the staffing industry, support is accessible to clients 24/7/365. We understand that staffing is not a Monday through Friday, nine to five business. We make sure our clients can reach out with questions or concerns at any time of the day and get those questions answered, no matter where they are located throughout the country.
Webster serves a national market, but we still believe in face-to-face, personal relationships with our clients. Onsite visits are important to the Webster service delivery model, as they help us get to know our clients and understand their unique processes. We can visit clients onsite to conduct initial training or ongoing training on our technologies, and staffing firms can also take advantage of convenient, web-based training when needed. Those visits are included in our transparent fee structure, because we understand that turnover can be high in the staffing industry and ongoing training is necessary to maintain productivity and profitability.
Our staffing expertise permeates every interaction with clients. We understand the pressures of working in the staffing industry because the majority of our team has worked in the staffing industry themselves. Our team understands clients on a unique level, having navigated many of the same challenges throughout their careers. They are fully committed to helping clients achieve their growth goals, and they help clients stay informed of changes and trends in the industry. For nearly four decades, Webster Bank Payroll Finance Division has helped staffing firms not just weather storms, but thrive and emerge as leaders in their markets.
Hiring experts from the staffing industry is part of the culture of Webster Bank’s Payroll Finance Division. Margaret Sweet-Anglim, FVP of Operations for Specialty Finance, started her career in staffing. Her career spans from traditional recruiting to roles ranging from sales to technology training and implementation. Eventually, she moved into operations with Webster where she now leads Specialty Finance and Payroll Finance operations.
Margaret is committed to cultivating a culture that supports the rapidly-evolving needs of staffing firms, and that commitment can be felt with every interaction clients have with Webster.
The Payroll Finance Division has a unique relationship with Webster Bank. We are more than just a payroll finance company or technology solution. We are one of the few institutions in the country that can support a staffing firm throughout its entire business lifecycle. From equipment financing to lines of credit to asset-based lending and more, Webster clients do not have to search for outside funding or navigate heaps of red tape. Though we offer cutting-edge technology and solutions, we do business the old-fashioned way, by relationships. No matter how large a firm grows, they still maintain a single point of contact and a dedicated support staff. That is why so many of our clients have been with us for decades.
Clients of Webster Bank Payroll Finance division can leverage that relationship when selling to their own customers. Being backed by a publicly traded national bank lends credibility to every new relationship, especially given Webster’s unique focus on the staffing industry.
To learn about the difference our people can make and to hear more about the ways Webster Bank Payroll Finance Division can help you grow your staffing business, contact our expert team today.