Personal Online Banking

All personal banking clients, please enter your online credentials here:

e‑Treasury Business Banking

Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact Client Support at [email protected] or 855.274.2800.

Download our e-Treasury Secure Browser

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury

Download our e-Treasury Secure Browser

Download the Sterling e-Treasury Token Client

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800

Identity Theft Prevention Resources

When you realize or have been notified that you are a victim of identity theft, it can be overwhelming and difficult to figure out what to do first. To help alleviate some of the stress, we’ve put together this list of steps to take.

You are your own best defense

How to Protect Yourself

Identity theft and fraud are never to be taken lightly. Your security is our top priority and we want you to have peace of mind each time you bank with Webster.

Contact your banks and creditors

Advise them that you suspect identity theft and request they restrict access to your accounts, changes to passwords, or requests to close your accounts. If your bank closes your account and opens a new one, ask them for any appropriate new ATM, debit, and credit cards and checks.

If you ever suspect your Webster account(s) contain fraudulent activity, please contact our Security Hotline immediately at 800.966.0256. Our specialists are here for you anytime.

Alert the following agencies

Your local police department
The Social Security Fraud Hotline: 800-269-0271
The Federal Trade Commission (FTC) and FTC Theft Hotline: 877-ID Theft (438-4338)
The FTC puts the information into their secure consumer fraud database and shares it with federal, state, and local law enforcement agencies.

Notify the three major credit bureaus

They will place a fraud alert and a victim’s statement on your files. This alert puts creditors on notice and asks them not to open any additional accounts without contacting you.

You are also entitled to free copies of your credit report from each agency. Review those reports to make sure no additional fraudulent accounts have been opened in your name or unauthorized changes have been made to your existing accounts.

Check the section of the report that lists “inquiries” as this will list all requests for new accounts. You can request that all inquiries resulting in the opening of new, fraudulent accounts be removed from your report.